Frequently asked questions

We have summarized the most important questions here for you. If you have any further questions, suggestions or criticism, please feel free to use the contact form.

Check-in / Check-out?

Check-in after 4.30 pm, check-out until 10 am

How can I book / reserve?

By using our booking request form (see navigation). Once we confirm your booking request it is binding. To finish your booking then, we need you to fill out our Guest Accommodations Contract which you will receive with your confirmation email and send it back to us signed.

How can I pay? Do you accept credit cards?

You can pay in cash or by debit card upon arrival. Alternatively, you can transfer the amount in advance. We do NOT accept CREDIT CARDS.

Is internet available?

Yes. Wi-Fi is available throughout the guesthouse for a small fee. You need a separate access for each device. Information about the prices can be found in the menu under Prices -> Fees. >

Do you offer breakfast?

No. Our guests take care of themselves. However, there are automats for drinks and snacks available for our guests.

Are there drinks and snacks?

Yes. We have provided drinks, snack and coffee automats for you.

Where can I go to buy food?

In Malsch, about 3 kilometers from the guesthouse. There you will find a Rewe, Aldi and Lidl market where you can shop comfortably. It takes about 25 minutes on foot, less than 10 minutes by bike and less than 5 minutes by car.

Do you have separate beds?

We do ONLY have separated beds.

Is there parking available?

Yes. For a fee, you can park all your vehicles with us. This applies to cars, trucks, vans, transporters and buses - but not to trucks, vans and buses with a trailer. We also offer long-term parking. Information about the prices can be found in the menu under Prices -> Fees. >

Do you have towels?

Yes. You can lend towels by showing us your identity card at the reception.

Is smoking allowed in the rooms?

No. All rooms are non-smoking. Who still smokes will receive a penalty.

Can I do laundry?

Yes. We have provided several coin washers and coin dryers for you. Information about the prices can be found in the menu under Prices -> Fees. >

Write to us

If you have any general questions, please use the contact form below. We will get back to you in person as soon as possible. Alternatively, you can also call us on +49 7246 1061.

We look forward to seeing you.